If your home or business in Warwick, Port Jervis, Pine Bush, Walden or anywhere in western Orange County had a fire, a burst pipe or storm damage, a public adjuster can handle the insurance claim for you. GB Claims LLC is a licensed New York public adjuster (NY License PA-1988333) and works only for the policyholder, never for the insurance company. Our office is in Suffern, 30 to 50 minutes away, and we come to the property in person.
Call or text 845-456-6699. If you can, talk to us before the insurance company’s adjuster comes out. You can also send us your claim for a free review.
Why claims in western Orange County are often large
Away from Route 17 and the bigger villages, Orange County is farms, hills, lakes and older homes. That shapes the losses we see:
- Wood stoves, fireplaces and oil or propane heat in farmhouses and older homes.
- Distance and water supply. Many rural roads in Warwick, Deerpark, Mount Hope and Crawford are far from a firehouse and have no hydrants.
- Older homes. Port Jervis, Walden and Montgomery have many older houses and storefronts, where repairs often need code upgrades and matching materials.
- Wells, pumps and septic. A failed pump or line can flood a finished basement.
- Storms and the rivers. Trees fall on roofs in wind and ice storms. River and creek flooding along the Delaware and Neversink is a separate flood-policy claim, but storm damage to the roof is not.
- Lake and seasonal homes around Greenwood Lake that can sit empty in winter.
What to do first
- Call 911 or a plumber for the emergency, and shut off the water at the main or the well pump.
- Let a restoration company board up, tarp or dry out the house. That is normally part of the claim.
- Report the claim and write down the claim number and the adjuster’s name.
- Photograph everything before it is removed, including closets, the basement and the attic.
- Do not sign a final settlement or a release until the whole loss has been measured.
Where these claims get underpaid
- Smoke and soot in rooms away from the fire and in the ductwork
- Water that spread under floors and into walls
- Flooring, cabinets, siding and roofing that have to match
- Code upgrades in older homes and mixed-use buildings
- Barns, garages and other structures left off the estimate
- Contents that never made it onto the list
- Living expenses or lost rent that stop before the repairs are done
Related help: fire damage claims, smoke and soot damage, burst pipe and large water losses, denied or underpaid claims, commercial property claims and our public adjuster FAQ.
Western Orange County towns we cover
We cover Warwick, Greenwood Lake, Pine Island, Florida, Westtown, Slate Hill, Port Jervis, Deerpark, Huguenot, Otisville, Pine Bush, Crawford, Walden, Montgomery, Maybrook and Unionville. For the rest of the county, see Orange County, Middletown, Goshen and Newburgh. Nearby: Sullivan County, Pike County, PA and Sussex County, NJ.
Frequently asked questions
Is GB Claims licensed in New York?
Yes. GB Claims LLC holds New York public adjuster license PA-1988333, issued by the New York State Department of Financial Services.
How fast can you get to Warwick or Port Jervis?
Our office is in Suffern. Warwick is about 30 minutes away and Port Jervis about 50, so we can usually see the property quickly and meet the insurance adjuster on site.
Does my homeowners policy cover river or creek flooding?
Usually not. Rising water from outside normally needs a separate flood policy. A burst pipe, a failed water heater, or rain coming in through a storm-damaged roof is handled under the homeowners policy.
Is a barn or detached garage covered?
Often yes, under the “other structures” part of a homeowners policy, up to that part’s limit. Farm buildings may need a farm policy. It is easy for these to be left off the estimate, so check.
Can a public adjuster help if my insurer already paid?
Often yes. If damage was missed or underpaid, the claim can usually be supplemented within the policy’s time limits. Cashing the check usually does not close the claim unless you signed a release.
Talk to a licensed public adjuster
Fire, water or storm damage in western Orange County? Call or text 845-456-6699. Tell us what happened and we will tell you honestly whether we can help.
GB Claims LLC – Licensed Public Adjuster. NY License PA-1988333 · NJ License #3004401530 · PA License #1336704 · CT License #3004375850. We work only for the policyholder, never for the insurance company.