Effective Date: August 12, 2026
GB Claims LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website at gbclaims.com or contact us for public adjusting or auto damage appraisal services.
Information We Collect
- Contact information you provide directly — name, email address, mailing address, and phone/mobile number.
- Claim information you share with us — property or vehicle details, loss descriptions, photos, documents, and policy information.
- Communications — messages you send through our contact form, email, text message, or phone.
- Website usage data — IP address, browser type, pages visited, and similar analytics data collected automatically through cookies and comparable technologies.
How We Use Your Information
- To respond to your inquiries and provide claims-related services.
- To document, evaluate, negotiate, and settle insurance claims on your behalf.
- To send you service updates, appointment reminders, and claim status messages.
- To send marketing or promotional messages where you have opted in.
- To operate, secure, and improve our website.
- To comply with legal, regulatory, and licensing obligations in New York, New Jersey, Pennsylvania, and Connecticut.
SMS / Text Messaging and Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from GB Claims, you may receive messages regarding your claim, appointments, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Opting out of text messages will not affect your ability to work with us by phone or email.
How We Share Information
We do not sell your personal information. We may share information only as necessary to:
- Handle your claim — for example, with your insurance carrier, contractors, engineers, estimators, or appraisers involved in your matter, with your authorization.
- Work with service providers who support our operations (such as hosting, email, and scheduling tools) under confidentiality obligations.
- Comply with applicable law, regulation, subpoena, or a lawful request from a government or licensing authority.
As stated above, mobile opt-in data and consent are never shared with third parties for any purpose.
Data Retention and Security
We retain claim and contact records for as long as needed to provide our services and to satisfy legal, regulatory, and recordkeeping requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices and Rights
- You may withdraw consent for us to use your personal data at any time.
- You may opt out of text messages by replying STOP, and out of marketing emails by using the unsubscribe link.
- You may request access to, correction of, or deletion of your personal information, subject to our legal recordkeeping obligations.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.
Contact Us
GB Claims LLC
71 Lafayette Ave, Suite 203, Suffern, NY 10901
Licensed public adjusters in New York, New Jersey, Pennsylvania, and Connecticut
NY Public Adjuster License PA-1988333 · NY Auto Damage & Theft Appraisal License IA-1988333
Email: Claims@GBclaims.com
Phone: 845-456-6699